Careers

Reports to: Team Lead/ Software Architect

Qualifications Required:

Education: Relevant degree in software engineering fields; training in principles and techniques of software development.

Experience: 5-8 years of relevant software architecture, software development and software testing experience.

Skills:

• Strong technical skills in .Net, C#, VB, SQL Server 2008, Oracle, AJAX, Web Services.
• Strong English reading and writing communication skills, with an ability to express and understand complex technical concepts.
• Strong analytical, problem-solving, and conceptual skills.
• Ability to work in teams and has strong interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Ability to deal with clients and travel to project sites.
• Possess good organizational skills.
• Demonstrated ability to lead a moderate group of software engineers and also able to work independently.
• Ability to anticipate potential problems, determine and implement solutions.

Responsibilities: Responsible for software development activities throughout the project, including key phases of process such as development, testing, implementation.

Other: Be familiar with systems concepts design and standards. Good awareness and practical approach of standard SDLC and be quickly able to understand adhere to coding standard followed by Ember Technologies Pvt. Ltd.

Interested candidates can share their resume on hr@ember.co.in

Reports to: Team Lead/ Software Architect

Qualifications Required:

Education: Relevant degree in software engineering fields; training in principles and techniques of software development.

Experience: 1-5 years of relevant software architecture, software development and software testing experience.

Skills:

• Strong technical skills in .Net, C#, VB, SQL Server 2008, Oracle, AJAX, Web Services.
• Strong English reading and writing communication skills, with an ability to express and understand complex technical concepts.
• Strong analytical, problem-solving, and conceptual skills.
• Ability to work in teams and has strong interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Ability to deal with clients and travel to project sites.
• Possess good organizational skills.
• Demonstrated ability to lead a moderate group of software engineers and also able to work independently.
• Ability to anticipate potential problems, determine and implement solutions.

Responsibilities: Responsible for software development activities throughout the project, including key phases of process such as development, testing, implementation.

Other: Be familiar with systems concepts design and standards. Good awareness and practical approach of standard SDLC and be quickly able to understand adhere to coding standard followed by Ember Technologies Pvt. Ltd.

Interested candidates can share their resume on hr@ember.co.in

Reports to: Project Manager/Software Architect

Qualifications Required:

Education: Relevant degree in software engineering fields; training in principles and techniques of software development.

Experience: 10+ years of relevant software architecture, software development, software testing experience, and project leadership/management experience.

Skills:

• Strong technical skills in .Net, C#, SQL Server 2008, Oracle, AJAX, Web Services.
• Strong English reading and writing communication skills, with an ability to express and understand complex technical concepts.
• Strong analytical, problem-solving, and conceptual skills.
• Ability to work in teams and has strong interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Ability to deal with clients and travel to project sites.
• Possess good organizational skills.
• Demonstrated leadership experience as well as the ability to lead a group of software engineers and also able to work independently.
• Ability to anticipate potential problems, determine and implement solutions.
• Strong coaching skills. Ability to step outside role confines and help teach and enable other team members.

Responsibilities: Responsible for conducting, leading and coordinating software development activities throughout the project, including key design decisions for the technology, structure and configuration of the system.

Other: Be familiar with systems concepts design and standards. Provide technical expertise in terms of software usage, functionality, performance, aesthetics, and resilience, reuse of software code.

Interested candidates can share their resume on hr@ember.co.in

Reports to: Team Lead

Qualifications Required:

Education: BE/Bsc. IT/BCA/MCA.

Experience: Candidate should be Fresher / Technical experience with 1-2 year for Support

Skills:

• Deployment of approved changes, patches and bug fixes as instructed by L2 & L3 Administrators.
• Tracking, reporting and building up of knowledge base for various types of incidents.
• Tracking and checking for pending issue status and taking an action accordingly.
• Providing the data from backend based on the client requirement.
• Troubleshooting - Functional Troubleshooting.
• To debug the reported case in UAT and share the Issue, Observation, solution to development team.
• Installation/ Hosting of Application - LIVE/UAT.
• URL/Site issues.
• Login/User Creation Issues.
• To check the prerequisites for the new server and host the site on the application server
• Maintaining Knowledge Base Central Repository
• To attend the phone calls with the end user for clarification of information in regards to functionality or other queries.
• Keep Updating the log sheet for all the cases, queries raised by the client via mail and submitting it Daily / Weekly / Monthly reporting.

Responsibilities: To Provide L1 support on process and products and to ensure a professional and consistent delivery of quality service to operation team and achievement of operational targets and manage workload

Other: Should have ability to manage difficult customer situations, to respond promptly to the needs of the customer, respond to requests for service/assistance.

Interested candidates can share their resume on hr@ember.co.in

Reports to: Team Lead

Qualifications Required:

Education: BE/Bsc. IT/BCA/MCA.

Experience: Candidate should be 2-3 yrs experience in Technical Support.

Skills:

• Experience in Dot Net MVC/WCF, SQL server 2008, Oracle 10G.
• Deployment of approved changes, patches and bug fixes as instructed by L3 Administrators.
• Tracking, reporting and building up of knowledge base for various types of incidents.
• Tracking and checking for pending issue status and taking an action accordingly.
• To attend each mail received by the client and revert with functional or technical resolution.
• To attend the phone calls with the end user for clarification of information in regards to functionality or other queries.
• Keep Updating the log sheet for all the cases, queries raised by the client via mail and submitting it Daily / Weekly / Monthly reporting.
• Need to take care of Data movement or purging activity raised by the Bank-IT.
• Handle the critical issues reported by the user and close the same within a given TAT also submit the RCA if requested by the client.
• Handling support for Production systems with the ability to communicate / interact with the customers, quick trouble shooting and means of meeting to meet the SLA.
• Disaster Recovery support.
• To provide the necessary application training to L1 resource and monitor the activities performed by the junior resource periodically.

Responsibilities: To provide expert L2 support on process and products and to ensure a professional and consistent delivery of quality service to operation team and achievement of operational targets and manage workload

Other: Should have ability to manage difficult customer situations, to respond promptly to the needs of the customer, respond to requests for service/assistance.

Interested candidates can share their resume on hr@ember.co.in

Qualifications Required:

Education: BE/Bsc. IT/BCA/MCA.

Experience: Candidate should be 4-5 yrs experience in Technical Support.

Skills:

• Experience in Dot Net MVC/WCF, SQL server 2008, Oracle 10G.
• Monitor all the issue/task are attended and closed with given SLA.
• Tracking, reporting and building up of knowledge base for various types of incidents.
• Monitor and keep track of all document prepared by L1 & L2 for all resolution activities, communication related to support request/Incidents in the respective repository.
• Prepare monthly consolidate log sheet and attendance report for the team.
• Co-ordination with Bank IT for critical/escalated issue, Bank DBA Team and OS Team as and when required.
• Excellent knowledge on troubleshooting application level critical issues.
• Lead the team smartly, actively and get the work done without any escalations.
• To motivate the team to complete the task and learn new things to improve the knowledge for better support.
• Necessary action need to be taken for the escalated mails or calls.
• Knowledge on troubleshooting application level critical issues, proactive monitoring, change management, problem management.

Responsibilities: To provide expert L3 support on process and products and to ensure a professional and consistent delivery of quality service to operation team and achievement of operational targets and manage workload

Other: Excellent ability to manage difficult customer situations, to respond promptly to the needs of the customer, respond to requests for service/assistance.

Interested candidates can share their resume on hr@ember.co.in